What goes into a model redesign? Who decides new features and options? Where do the ideas come from? At Grady-White, it all starts with listening. Customer feedback from surveys, calls and emails turn into new features and solutions through the thoughtful design, engineering and craftsmanship of the Grady-White team. The infographic below outlines the process by which we bring your ideas to life for products like the newly redesigned 2016 Freedom 275. We love our Grady-White owners; we enjoy finding new ways to make boating more fun for you so keep the great ideas coming!